Returns and complaints

Return of goods

• You can return the goods free of charge within 14 days of delivery without giving a reason. Simply fill out the return form and send the undamaged, unused sneakers back to us. Detailed information about the return process can be found here .

Goods complaints

• If the purchased goods have a manufacturing defect that appeared within 2 years of purchase, you have the option to make a complaint. In the case of a complaint about footwear, please follow the detailed instructions here .