Returned goods
Under what conditions and when you can withdraw from the contract is described in detail in our terms and conditions . Only the procedure for returning goods and withdrawing from the contract is described here.
Do not send the goods to us on cash on delivery, we are not obliged to accept them in this way.
Procedure for withdrawing from the contract and returning goods for CZ 
, SK 
, HU 
1. Fill out electronically form you will find on our website.
2. Place the box with sneakers in another box (so-called double box) and wrap well.
3. Find the nearest delivery point of Zásilkovna (Packeta) and dictate the return code to the operator: 99304703.
Note: Shipping back to us is paid by the customer himself, the shipping amount will be automatically deducted from the refund amount according to our tariff .
4. The money will be returned to you within 14 days of withdrawal from the contract at the latest.
Procedure for withdrawing from the contract and returning goods for other countries 
Click the link to download a PDF file with return instructions.
PL - return label & instructions
DE - return label & instructions
BE - return label & instructions
BG - return label & instructions
EE - return label & instructions
FR - return label & instructions
HR - return label & instructions
IT - return label & instructions
LT - return label & instructions
LV - return label & instructions
NL - return label & instructions
AT - return label & instructions
RO - return label & instructions
GR - return label & instructions
SI - return label & instructions
ES - return label & instructions
Please note that the goods must be from your side without signs of use and in the original packaging. Otherwise, the return may be refused and the goods will be shipped back at your expense.
If you do not wish to use our return shipping services or if they are unavailable in your country, you can send the package via the transport company of your choice to the address we provide. In this case, please contact us by email or inbox here on the website.
| Packet return fee - will be deducted from the refund amount | |
| CZ | 89 CZK |
| SK | 119 CZK |
| HU | 150 CZK |
| PL | 150 CZK - instructions follow |
| DE | 200 CZK - instructions follow |
| BE | 350 CZK - follow instructions |
| BG | 200 CZK - instructions follow |
| DK | X |
| EE | 250 CZK - instructions follow |
| FI | X |
| FR | 200 CZK - instructions follow |
| HR | 200 CZK - instructions follow |
| IE | X |
| IT | 200 CZK - instructions follow |
| LT | 200 CZK - instructions follow |
| LV | 200 CZK - instructions follow |
| LU | X |
| NL | 300 CZK - follow instructions |
| AT | 200 CZK - instructions follow |
| RO | 200 CZK - instructions follow |
| GR | 200 CZK - instructions follow |
| SI | 200 CZK - instructions follow |
| EC | 200 CZK - instructions follow |
| SE | X |
| CH | X |
